UX Design

 

CHRISTI LIM

Hello there! Iā€™m a product designer at GM Financial, where I design auto-finance experiences for Consumer users and Commercial business owners. Working with product & engineering teams in an Agile Release Train, I have delivered digital solutions and SaaS products that cater to both B2B and B2C audiences. I create research-led user-centered solutions that provide a frictionless and engaging journey for customers.

 

Freedom Mobile
Customization of a billing software to improve the employee experience at a customer service call-center.

Assess Child
Accessible & digitized healthcare assessments for caretakers of children with motor disorders.

L.A. Care
Digital transformation of an extensive paper-based workflow into a functional and intuitive tablet app.

Oleum
User journey mapping and interface design of a cryptocurrency platform for managing tokens.

Telenor
Redesign of purchase flow to reduce abandoned carts in the Bulgarian market.

 
 

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